Enterprise Account Manager

Job Overview

We are seeking a strategic and field-driven Enterprise Account Manager to lead customer acquisition,  manage enterprise accounts, and drive adoption of our data management solutions. This role combines  targeted enterprise selling, solution selling, field-based lead generation including outreach, marketing  blitzes, and comprehensive after-sales account management. 

Duties and Responsibilities

Enterprise Lead Generation 

• Drive customer acquisition through corporate outreach, field visits, tradeshow, networking,  referrals, and marketing blitzes. 

• Identify and qualify enterprise prospects aligned with the company’s target market. 

• Conduct on-site visits to corporate offices, business parks to generate interest and build  relationships. 

• Schedule discovery meetings, solution briefings and demos with key decision-makers.

Enterprise Account Acquisition 

• Lead solution selling engagements by deeply understanding client challenges, data  environments and transformation goals. 

• Engage senior stakeholders, champion customers, decision-makers (IT, Data, Architecture,  Compliance, and Procurement) to align needs with our data management solutions. 

• Deliver tailored presentations covering data integration, governance, Master-Data-Management,  data quality and cloud modernization. 

• Manage full-cycle acquisition processes: discovery, solution fit, proposal creation, pricing  alignment, negotiation and procurement requirements. 

After-Sales Account Management 

• Act as the primary point of contact for enterprise clients’ post-sales.

• Oversee onboarding and implementation with Professional Services and Support teams.

• Track customer adoption, usage patterns, ROI and satisfaction. 

• Conduct regular business reviews with decision-makers to align on progress, strategy and new  needs/opportunities. 

• Identify upsell and cross-sell opportunities to expand solution usage within existing accounts.

• Ensure high renewal rates “Retention” through proactive relationship and issue management. 

Marketing & Field Activities

• Participate in and help execute targeted marketing blitzes across enterprise sectors. 

• Collaborate with Marketing and Business Development on campaigns, events and on-ground  brand awareness initiatives. 

• Provide field insights to refine marketing strategies and solution positioning. Customer Advocacy & Support Coordination 

• Partner with Technical Support and Product teams to resolve issues quickly and effectively. 

• Serve as a trusted advisor for data management best practices, solution adoption and cloud  transformation. 

• Provide customer-driven feedback to internal teams for product and process improvements.

Reporting & Strategic Planning 

• Maintain accurate pipeline, activity, and account data within the CRM system.

• Prepare enterprise account plans, forecasts, and business growth proposals.

• Monitor customer satisfaction, account health, and revenue performance. 

• Track key performance metrics and contribute insights for continuous improvement of sales  processes. 

• Provide weekly sales updates and pipeline reviews with the Enterprise Sales Manager to  align on targets, progress, and strategic actions. 

Qualifications

• Bachelor’s degree in Business, Information Systems or a related field. 

• 3–7+ years of experience in solution selling, enterprise or government account management, or  field sales within SaaS, PaaS, data management, or enterprise software. 

• Strong background in customer acquisition and managing complex enterprise sales cycles.

• Experience working in cloud-based environments and understanding cloud data architecture.

• Proficiency in using CRM platforms for pipeline and account management. 

• Solid understanding of data management concepts (data integration, data governance, MDM,  data quality). 

• Strong communication, presentation, and negotiation capabilities. 

Preferred Qualifications 

• Experience handling government procurement processes and compliance documentation.

• Background in selling complex technology solutions to enterprise or public-sector customers.

• Field or B2B selling experience targeting corporate environments. 

Behavioral Competencies 

• Ability to work in an agile dynamic team environment  

• Strategic thinking and problem-solving 

• Must be amenable to flexible work schedule (on call of client) and must be willing to travel 

• Resilience and adaptability 

What We Offer

• Competitive salary with performance-based incentives. 

• Opportunities for career growth in a rapidly growing data technology sector.

• Supportive and collaborative work culture. 

• Flexible or hybrid working arrangements.